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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in NY State.

If you are a tax-exempt organization or purchasing for tax-exempt purposes, please fax or email us your tax-exempt form after creating an account. After we have modified your account in our database all of your orders will appear tax-free.

Phone: 888-323-6266
Fax: 888-249-2935
Email: sales@temwindows.com
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us.

Phone: 888-323-6266
Fax: 888-249-2935
Email: sales@temwindows.com
What are my payment choices?
  The simplest and fastest method is to pay by VISA or MasterCard through our on-line shopping cart (SSL encryption).

Educational customers may order with a purchase order. Please enter your purchase order number and complete the check out. Once we have received a copy of your purchase order by fax or email we will process your order within one business day. Payment terms for PO purchases are Net 30. If you need a quote for your purchasing office to generate a PO number, please print out this page or contact us for a custom quote.

Businesses may use PO's once they are approved by TEMwindows.com, please contact us for more information.

If you are a tax-exempt organization in NY State, please fax or email us your tax-exempt form after creating an account. After we have modified your account in our database all of your orders will appear tax-free.

Phone: 888-323-6266
Fax: 888-249-2935
Email: sales@temwindows.com
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged no sooner than 24 hours prior to shipment or will be charged upon shipment.